pg. 1
WGU D099 OA EXAM TEST BANK 2 /WGU D099 SALES
MANAGEMENT OBJECTIVE ASSESSMENT NEWEST
2026-2027 ACTUAL EXAM WITH COMPLETE 100
QUESTIONS AND CORRE CT DETAILED ANSWERS
(VERIFIED ANSWERS ) |ALREADY GRADED A+
A company wants to develop a 360-degree customer view of its online purchasing experience. How should the company achieve this goal?Review social media interactions
A firm's marketing team uses sales analytics to prioritize its current customers so that marketing messages can target the current customers more effectively. Which action is the marketing team taking?Segmentation
A business-to-business (B2B) salesperson regularly meets with customers to understand what their expectations are for the sales relationship. Which group is this salesperson focusing on?external stakeholders
- / 3
pg. 2
A company has hired an outside agent to recruit and screen qualified candidates for a consumer products sales position. The recruiter is contracted to provide the company with a list of candidates who meet specific task and competency requirements. Which approach is this firm using to find candidates?external recruiting
A sales manager wants to hire a new salesperson and begins by researching the job responsibilities and activities that an individual in that role should perform. Then, the sales manager lists all of the activities that the top salesperson in the company currently performs.Which type of analysis is this sales manager developing?Job analysis
An engineering company wants to hire a salesperson who has collaborated with staff in product development, research, and marketing to customize solutions for clients. Which skill should be assessed in sales candidates as part of a competency-based job analysis for this position?ability to work within teams or cross-functional collaboration
- / 3
pg. 3
A company is training its new sales force on the geographic market each member will represent, consumer buying behavior, and economic conditions that impact the market.Which type of training is being provided by this company?Industry
When a new employee is hired, the human resources manager reviews the attributes of successful sales representatives with the new hire, such as extroversion, curiosity, proactiveness, and openness. Which component of the organizational socialization model is the new hire experiencing?New employee characteristics
A training manager is awarded a one-time bonus of $1,000 at the end of the year for ensuring that every employee in the company receives annual training on time.Which type of incentive is being provided to the manager?Reward
- / 3