WGU D351 HRM Foundations

Scheduled maintenance: 13 January 2026 from 09:00 to 11:00 WGU D351 HRM Foundations 5.0 (1 review) Students also studied Terms in this set (116) Social SciencesBusinessBusiness management Save WGU D351 v2 All topics study guide...176 terms ksheets596Preview D351 Functions of HR Management 388 terms trinityroemerPreview D351 Functions of Human Resources...70 terms fields_holliePreview Test Pre 105 term C_B Practice questions for this set Learn1 / 6Study using Learn The individually perceived sequence of attitudes and behaviors associated with work- related experiences and activities over the span of a person's life absenteeismwhen an employee doesn't show up for work AccountabilityThe personal duty to someone else (a higher-level manager or the organization itself) for the effective use of resources to complete an assignment Choose an answer 1absenteeism2 Bona fide occupational qualification

(BFOQ)

3Affirmative Action4Career Don't know?

Active listeningThe intention and ability to listen to others, use the content and context of the communication, and respond appropriately Adverse employment actionAny action, such as firings, demotions, schedule reductions, or changes, that would harm the individual employee Affirmative ActionA series of policies, programs, and initiatives that have been instituted by various entities within both government and the private sector that are designed to prefer hiring of individuals from protected groups in certain circumstances in an attempt to mitigate past discrimination ArbitratorA neutral third party who resolves a conflict by making a binding decision assessment centerA place where job applicants undergo a series of tests, interviews, and simulated experiences to determine their potential for a particular job AuthorityThe right to give orders, enforce obedience, make decisions, and commit resources toward completing organizational goals Behaviorally Anchored Rating Scale (BARS) form A performance appraisal that provides a description of each assessment along a continuum BehaviorsThe actions taken by an individual BiasA personality-based tendency, either toward or against something Biological job designDesigning jobs by focusing on minimizing the physical strain on the worker by structuring the physical work environment around the way the body works Bona fide occupational qualification (BFOQ)A qualification that is absolutely required in order for an individual to be able to successfully do a particular job BonusA lump sum payment, typically given to an individual at the end of a time period Broadbandingcombining multiple pay levels into one BurnoutConstant lack of interest and motivation to perform one's job Business NecessityWhen a particular practice is necessary for the safe and efficient operation of the business and when there is a specific business purpose for applying a particular standard that may, in fact, be discriminatory Business skills:The analytical and quantitative skills—including in-depth knowledge of how the business works and its budgeting and strategic-planning processes—that are necessary for a manager to understand and contribute to the profitability of the organization CareerThe individually perceived sequence of attitudes and behaviors associated with work-related experiences and activities over the span of a person's life

career plateaua point in an individual's career at which the probability of moving farther up the hierarchy is low CentralizationDegree to which decision making is concentrated within the organization CoachingThe process of giving motivational feedback to maintain and improve performance COBRAA law that requires employers to offer to maintain health insurance on individuals who leave their employment (for a period of time) Cognitive Ability TestsAn assessment of general intelligence or of some type of aptitude for a particular job CohesivenessAn intent and desire for group members to stick together in their actions collective bargainingThe negotiation process resulting in a contract between union employees and management that covers employment conditions CommissionA payment typically provided to a salesperson for selling an item to a customer CommunicationThe process of transmitting information and meaning CompensationThe total of an employee's pay and benefits compensation systemAnything that an employee may value and desire and that the employer is willing and able to offer in exchange Compensatory DamagesA monetary award equivalent to the actual value of injuries or damage sustained by the aggrieved party.Compensatory selection modelModel allowing an individual to do poorly on one test but make up for that poor grade by doing exceptionally well on other tests Competency ModelModel identifying the knowledge, skills, and abilities (KSAs) needed to perform a particular job in the organization complexityDegree to which three types of differentiation exist within the organization Conceptual and design skillsThe ability to evaluate a situation, identify alternatives, select a reasonable alternative, and make a decision to implement a solution to a problem ConflictThe act of being opposed to another construct validityAn assessment that measures a theoretical concept or trait that is not directly observable

Constructive dischargeWhen an employee is put under such extreme pressure by management that continued employment becomes intolerable and, as a result, the employee quits, or resigns from the organization Content validityAn assessment of whether a test measures knowledge or understanding of the items it is supposed to measure Corporate Social ResponsibilityThe concept that organizations have a duty to all societal stakeholders to operate in a manner that takes each of their needs into account Cost centerA division or department that brings in no revenue or profit for the organization— running this function only costs the organization money CreativityA basic ability to think in unique and different ways and apply those thought processes to existing problems Criterion-related validityAn assessment of the ability of a test to measure some other factor related to the test Critical-incidents methodA performance appraisal method in which a manager keeps a written record of the positive and negative performance of employees throughout the performance period CybersecurityThe use of tools and processes to protect organizational computer systems and networks Data analyticsProcess of accessing large amounts of data in order to analyze those data and gain insight into significant trends or patterns within organizations or industries Defined-benefit plan:A plan providing the retiree with a specific amount and type of benefits that will be available when the individual retires Defined-contribution planA plan providing only the amount of funds that will go into a retirement account, not what the employee will receive upon retirement DelayeringThe process of changing the company structure to get rid of some of the vertical hierarchy (reporting levels) in an organization DisabilityA physical or mental impairment that substantially limits one or more major life activities, a record of having such an impairment, or being regarded as having such an impairment DisciplineCorrective action designed to get employees to meet standards and the code of conduct DiscriminationThe act of making distinctions or choosing one thing over another; in HR, it is making distinctions among people