WI DMV Salesperson Exam Questions and Answers (Latest 70 Questions What must the advertised price include? - Correct Answer ✅all charges the customer must pay, except sales tax, title, regis fees When can you use the words "free" or "included with"? - Correct Answer ✅Free- customer does not need to purchase something to get it Included with - customer must purchase something to get it When advertising an allowance for a trade-in, what words can you not use? - Correct Answer ✅-we will pay up to -appraise your own vehicle -as much as The dealer's name must be included in advertising.True/False? - Correct Answer ✅True Can you advertise a certain type of vehicle if you know you will not meet anticipated demand? - Correct Answer ✅No.Unless you know they can be delivered in a reasonable time. 1 / 3
WI DMV Salesperson Exam Questions and Answers (Latest 70 Questions Do you have to tell the customer if a vehicle was flood damaged? - Correct Answer ✅Yes ,always.If 2 or more vehicles had the same type of damage to them (ex- hail), then the ad must state the type of damage.True/False - Correct Answer ✅True.All ads must state the model year. True/False - Correct Answer ✅True What words can be written to indicate a vehicle is used....like if it is the current year or previous year? - Correct Answer ✅demonstrator, executive, low mileage, one owner When can you use the words "invoice" or "cost" in ads? - Correct Answer ✅If you also state that the "Actual dealer cost is, or may be less, due to factory holdback, rebates, incentives, or other discounts" 2 / 3
WI DMV Salesperson Exam Questions and Answers (Latest 70 Questions Can the dealership advertise things like "last of the remaining", "close out", "clearance"? - Correct Answer ✅NO. Unless going out of business.Can ads be mixed for lease vehicles and for sale vehicles? - Correct Answer ✅Yes. IF it is clearly stating which vehicles are lease and which are for sale.Dealer is responsible for giving proper vehicle info. Salesman is responsible for giving the info to the customer. All written AND spoken info must be truthful. True/false - Correct Answer ✅True When does the MSRP label have to be on the vehicle? - Correct Answer ✅Until it is delivered to its retail purchaser.What is on the dealer supplemental price label? How long does this label stay on vehicle? - Correct Answer ✅- optional equipment or accessories installed by dealer
- final dealer price
- any price changes from MSRP including dealer mark-up
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