WVU BCOR 370 FINAL EXAM NEWEST ACTUAL

WVU BCOR 370 FINAL EXAM NEWEST /

QUESTIONS AND ANSWERS! /

effective goals should be... - ---Answers---specific and challenging

mission statement - ---Answers---a broad statement which defines the basic purpose of the person's or organization's existence constructive thought strategies - ---Answers---focus thoughts to help you succeed

two theories of behavior - ---Answers---behavioral, cognitive

perception - ---Answers---the process of interpreting one's environment

personality - ---Answers---stable and unique pattern of traits, characteristics, and resulting behaviors that gives an individual his/her identity

myers-briggs type indicator - ---Answers---extraversion vs introversion intuitive vs sensing thinking vs feeling judging vs perceiving 1 / 3

lexical hypothesis - ---Answers---all individual characteristics are encoded in language over decades of factor

analysis, and 5 primary factors continue to emerge:

extraversion, agreeableness, conscientiousness, emotional stability, openness to experience

the only personality factor proven to relate to job performance

• ---Answers---conscientiousness

motivation - ---Answers---process by which behavior is energized, directed, and maintained

theory x and theory y - ---Answers---x=people are negative and not ambitious y=people want to seek responsibility

maslow's hierarchy of needs (in relation to motivation - --- Answers---people are motivated by the higher items on the pyramid

hertzberg's two-factor theory - ---Answers---hygiene factors (include money) and motivational factors (perks; make you want to work hard)

equity theory - ---Answers---perceived inequities can cause certain behaviors 2 / 3

strategy - ---Answers---broad plan of action for pursuing objectives and satisfying a mission

strategic management - ---Answers---process of formulating and implementing the most appropriate strategy

SWOT analysis - ---Answers---identifying strengths, weaknesses, opportunities, and threats in order to develop a strategy

Corporate level strategies ask this question - ---Answers--- what business are we in?

business-level strategies ask this question - ---Answers--- how do we compete?

functional-level strategies ask this question - ---Answers--- how do we support the business-level strategy?

why we study ethics - ---Answers---virtue and prudence

ethics - ---Answers---moral principles of duty and virtue that prescribe how we should behave

social responsibility - ---Answers---taking actions beyond economic and legal responsibilities, that are beneficial to society at large

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